|As a Technical Author and
Since 1996, I have worked with blue chip companies and organisations
to produce high quality research reports and documentation.
I developed many of the principles
of clear communication that underpin my success as an E-Learning
Developer while working as a Technical
Author and Business Writer.
Go to: Method...
In Europe 2: An Anglo-German Design Study
As a Writer/Editor, I worked in close partnership
with Professor Chris Voss, Director of the Centre for Operations
Management at London Business School and senior IBM managers.
Our report concentrated on the processes that
create and bring new products to market. By focusing on some 250
manufacturing operations in the UK and Germany, we explored how
thoroughly these processes are performing against world-class standards.
My key accomplishments:
- Clear, concise and precise language transformed complex concepts,
research and analysis into plain English.
- Helped promote IBM and LBS research capability onto the Financial
Times front page and into the DTI's white paper on competitiveness.
Go to: Sample
pages as PDF...
Murdered MRP? An Industrial Mystery
With my co-author Geoff Relph, Chairman of the Institute of Operations
Management, I wrote this successful series of articles for the IOM's
technical journal, Control.
Exploiting the style of the hard-boiled detective novel, I turned
the complexities of Material Requirements Planning into allegorical
murder mystery - complete with suspects, motives and a body!
Go to sample as PDF: The
Clue of The Long Time Ago Order...
of Operations Management...
- Brixx Software
The Brixx Planner is an business modeling solution that uses 'business
objects' to plan and predict financial and strategic business outcomes.
As a Technical Author, during the software's early
development, I wrote a creative, thought-provoking User Guide, which:
- Provided Help for new users
- Summarised the software's capabilities
- And - helped launch and promote the product online.